Our Services

EC/RGdata delivers client services through a combination of onsite and offsite resources. We provide experienced dedicated consultants at your site with transparent “back office” utilization of high quality, low cost resources to greatly reduce overall cost.

Typically, over 40% of the collaboration between our company and client employees is done remotely. Teamwork in projects is carried out through direct interaction and a variety of electronic communication mechanisms such as satellite communication, Internet portals, e-mail, voice and video conferencing, and/or special electronic forums.Based on our experience, EC/RGdata will recommend which project roles should be performed onsite and which roles are better offsite candidates.

For example, a typical development project may assign the following functions as follows:

Onsite

• Business Case Development
• Relationship and Client Satisfaction Management
• Project Management
• Requirements Definition and Design
• Technical Architecture Definition
• Tool and Accelerator Definition
• Quality Assurance
• Acceptance Testing
• Implementation Services

Offsite

• Application Design
• Application Development
• Application Testing
• Process Management
• Tool and Accelerator Design
• Tool and Accelerator Development
• Technical Quality Assurance
• Application Support

IT Consulting

EC/RGdata combines advanced software engineering capabilities with comprehensive methods, leading tools, and superior project management to provide the following services:

IT Consulting

• Feasibility and Cost Benefit Analysis
• Concept Development
• Technical Architecture Design, Implementation, and Support
• Data Architecture Design, Implementation, and Support
• Lifecycle System Development
• User Documentation and Training
• System Integration and Testing
• Data Conversion/Migration
• Implementation Services
• Code Review and Enhancement

Package Integration

• Interfaces, Conversions, Reports and Forms, and Package Extensions
• Technical Architecture Design, Implementation, and Support
• User Documentation and Training
• System Integration and Testing
• Implementation Services

Application Management

• Application and Database Maintenance
• Reengineering and Reconstruction of Legacy Systems
• Bug fixing & Regression Testing
• Testing
• Warranty Support

Skills

EC/RGdata offers in-depth capabilities in all of the representative skill sets identified below. In addition, we are skilled in many commercial package applications and tools and have supported numerous legacy application technologies not mentioned below.

OS:	Windows 95/98/2000/NT/XP/2003, Linux, Unix, Solaris, DOS
Programming Languages:	Java, C#, C/C++, Pascal, SQL, Visual Basic, Stored Procedure Languages for Oracle, MS SQL, PL/SQL

Internet/Intranet:

Technologies:	.NET, CGI, Flash, SSL, ActiveX, ASP, ASP.NET, COM/DCOM/COM+, CORBA/MIDAS, TCP/IP
Java Technologies:	J2EE (EJB, JSP, Servlets, JMS), J2SE, JDBC, Swing
Scripting Languages:	PHP, JSP, JavaScript, VBScript
Markup Languages:	HTML/DHTML, CSS,WAP, XML/XSL/DTD
Application Servers:	BEA Weblogic, JBoss, Tomcat, Jetty, Oracle Application server, MCIS, MS Internet Information Server, Apache Web Server

Tools:

Implementation and support services

EC/RGdata works within the standards, methods and structures of our client’s environment. If a client does not own, or does not have a preference for a particular approach, EC/RGdata will utilize comprehensive Rational Unified Process (RUP) based methods in the delivery of our services. We aspire to provide the highest quality service in helping our clients achieve their business objectives while preserving their unique strengths. A sample approach to the development of a corporate information system is offered below:

• Feasibility and Cost Benefit Analysis
• System Planning and Concept Development
• Technical Architecture Design, Implementation, and Support
• Data Architecture Design, Implementation, and Support
• Lifecycle System Development (including a pilot)
• User Documentation and Training
• System Integration and Testing
• Data Conversion/Migration
• Implementation Services
• Code Review and Enhancement
• Warranty Support

Offsite Development

We offer our clients offsite software development services, which provide the following benefits and advantages:

Quality and Technical Knowledge

You obtain high-quality services, have a team of top-notch programmers, equipped with the latest tools, technologies and ready to start working for you immediately saving you money and time.

Start-up Time

Often it is much faster to use a service provider than to build up an in-house team to implement a project. Cooperation with EC/RGdata on IT initiatives allows you to start the project within only a few days.

On-Time Delivery

EC/RGdata can promptly fulfill any project and, if necessary, quickly add additional developers to the project.

Cost Savings

Since labor costs in Ukraine are substantially lower than in other countries, your savings can be enormous. In addition, clients do not accrue additional expenses on office facilities, equipment etc.

Communications

Poor communication is a key cause of project failure. Our company is in constant communication with our clients through direct interaction and a variety of electronic communication mechanisms such as Internet portals, e-mail, voice and video conferencing, and/or special electronic forums.

Legacy Systems Reconstruction

EC/RGdata identifies legacy systems, which are candidates for reconstruction as those that are:

• Difficult to maintain
• Undocumented or poorly documented
• functionally obsolete
• technically obsolete
• without capital budget to replace
• intended to be re-engineered in the future

EC/RGdata offers the following services related to legacy systems:

Re-engineering

Reverse engineering begins with analysis of the legacy system to identify all system components and their interrelationships. We create representations of the system in another form or at a higher abstraction. This work results in a formal set of business rules and accompanying functional requirements captured from the legacy system source code and existing documentation.

EC/RGdata possesses an advanced methodology, a proven technology base, and employs our most experienced professionals to perform the reverse engineering quickly and with the highest quality. In particular, we create a dedicated team of legacy professionals and business analysts that work closely with client subject matter experts to produce business rules, business objects and a functional requirement database.

Reconstruction

Reconstruction implies the development of a new system that would replace the old one. The new system may be identical to the legacy system in function to secure smooth transition to the new platform. Or, the new system may be augmented with enhanced or additional functions and features to reflect new business requirements.

EC/RGdata uses a business rules and functions database complemented by additional requirements derived during a system re-engineering phase to create a complete software requirements specification for a new system. Then, a typical development process would begin by modeling (architecture & design) the system followed by development, testing, documentation, and deployment. In the end, our clients own a high-quality system that meets business requirements. When replacing legacy systems, we guarantee seamless and smooth transition to your new environment.

Application Maintenance

EC/RGdata offers clients an option to contract the ongoing maintenance and support of the reconstructed systems. We offer the following application maintenance services to our clients:

• Application and Database Maintenance
• Technical Architecture Support
• Bug fixing & Regression Testing
• System Enhancement
• Warranty Support
• Help Desk

Web Design

EC/RGdata offers a full range of Internet product development services – from Web design to industrial solutions of any complexity. We will work side-by-side with a client team or deliver solutions on a turnkey basis

It is difficult to conduct business without the Internet. Selecting a new media organization that will help your company move forward in this challenging medium can be far more difficult than finding a traditional graphic design company.

Most sites today tend to be an overload of banner ads and obtrusive flashing icons that break basic design principles. EC/RGdata designs sites which push the boundaries of the Internet while remaining simple to use and logical to navigate.

The EC/RGdata team is composed of highly creative and talented consultants who have extensive backgrounds in a wide range of disciplines including illustration, traditional graphic design, animation and copywriting, as well as current and emerging web technologies. This enables us to ensure sites, which work within the restrictions of the Internet without sacrificing design quality. We have a great deal of online marketing experience, which enables us to advice you on the best way to develop your site.

Workflow Management System

EC/RGdata offers an integrated system working with flows of documents for company, based on OPTiMA-WorkFlow system. OPTiMA-WorkFlow system is intended for managing generation, processing, duplication and storage of documents and other data entities, as well as for organization and automation of the main procedures involved in the modern document management.

What you gain by using «OPTiMA-WorkFlow»?

Document generation and document flow processes are the business processes that are primarily subject to management and planning. Therefore, document flow organization and automation, rather than an abstract goal, become the efficient means enabling your company to achieve its objectives in production and management.

«OPTiMA-WorkFlow» will bring order into document processing in your company. You will be really able to manage your document flow. Implementation of the System will bring you tangible results in terms of:

• enhanced productivity;
• reduced time consumption in the management decision-making process;
• improved follow-up control and reduced influence of the human factor on the document flow process;
• single centralized optimally structured document repository;
• high level of confidential information security.

Decision supplying analytical systems

EC/RGdata provides analytical systems based on Micro Strategy Business Intelligence Solutions that enable improved and more predictable business performance by putting actionable information into the hands of every businessperson in the enterprise. This technology offers an unprecedented range of Monitoring, Reporting, and Analyzing capabilities within a single architecture to allow every-one to make better business decisions every day, and drive business performance goals.

This system has follows important points of analysis:

• Scorecards & Dashboards;
• Enterprise Reporting;
• OLAP Analysis;
• Advanced & Predictive Analysis;
• Alert & Proactive Notifications;

Scorecards and Dashboards

Scorecards and dashboards provide "at-a-glance" information about business performance across the enterprise. They are typically generated for managers and executives who need an overall view of business performance and find tremendous value in viewing timely, visually intuitive snapshots of strategic financial and operational data.

The MicroStrategy platform provides the full range of scorecard and dashboard capability and a unique enterprise reporting solution that combines powerful, graphical zone-based layout techniques used to produce scorecards and dashboards with traditional banded report formatting to produce data-rich yet visually compelling reports. Organizations can comprehensively manage performance on the MicroStrategy platform, leveraging all enterprise data and reaching all individuals across the enterprise with visually compelling displays.

Enterprise Reporting

Enterprise Reporting provides business intelligence to the masses by delivering the detailed information that impacts decision-makers throughout the enterprise. Individuals at all organizational levels and job functions, as well as supply chain partners and customers, rely on powerful, flexible enterprise reporting systems that present targeted data in the most consumable format for day to day operations. It is the most prevalent Style of BI, encompassing a vast array of operational reporting directly from ERP, CRM, as well as invoice and billing systems.

MicroStrategy Supports All Forms of Enterprise Reports:

MicroStrategy’s reporting technology allows companies to create the full range of report formats needed in business today - from classic business reports to very detailed operational reports that are typically paper-based. One of the most important and unique aspects of MicroStrategy’s enterprise reporting solution is the ability to combine traditional banded report layout techniques used in operational reporting with the powerful, graphical zone-based layout used to produce scorecards and dashboards. We deliver a complete enterprise reporting solution that easily produces the operational reports as well as scorecards and dashboards from a single platform.

OLAP Analysis

OLAP delivers the simplest form of analysis, allowing anyone to slice and dice interrelated subsets of data or "cubes" with the click of a mouse. Users can analyze data using standard OLAP features such as page-by, pivot, sort, filter and drill up/down to flip through a series of report views. OLAP Analysis offers users primary access to their data warehouses in lieu of more advanced analysis functionality required by power users and analysts.

MicroStrategy delivers OLAP Analysis with Intelligent Cubes™ -- a new analysis environment that lets business users easily and safely explore beyond the boundaries of pre-defined cubes to reach the full depth and breadth of their data warehouses -- without relying on IT to create and maintain the cube data. With Intelligent Cubes, MicroStrategy’s platform architecture seamlessly combines the speed and interactivity of MOLAP analysis with the analytical power and depth of relational OLAP (ROLAP) for a complete range of OLAP analytical functionality.

Advanced and Predictive Analysis

Advanced and Predictive Analysis gives power business users and information analysts full investigative power into any corner of the data warehouse to find out the details behind specific performance outcomes. Such requirements usually exceed the limits of OLAP Analysis. MicroStrategy has created an environment that let’s users move seamlessly from basic OLAP to advanced statistical analysis and full data mining capabilities. Our BI technology was designed specifically to deliver the common functionality of statistical and data mining tools in a way that is familiar and consistent with everyday business intelligence usage.

This platform supports advanced and predictive analysis capabilities, enabling users for the first time to perform analyses such as hypothesis testing, churn prediction and customer scoring models within a single unified web interface. With built-in support for over 400 Statistical, Mathematical and Financial functions, MicroStrategy lets users create reporting applications that combine ease-of-use with unparalleled backend sophistication.

Alerting and Proactive Notification Effective

Alerting and Proactive Notification requires a flexible, well-designed BI application capable of distributing large numbers of reports and alerts to large user populations both internal and external to the enterprise. Most BI vendors support a minimal form of the Alerting and Proactive Notification style of BI, with products that can distribute scheduled emails to user populations with report attachments. Micro Strategy’s architecture improves on this basic report delivery and alerting functionality in four key areas and accomplishes this with the highest report throughput available today - producing more than 70,000 reports per hour with minimal hardware.

Security

Certification and Qualification:

EC/RGdata has extensive experience providing, developing, and/or incorporating comprehensive security into its client’s solutions and environments. Certification covers the complete development life-cycle including:

• Methodology
• Requirements Documentation
• Software Architecture and Development
• Technical Architecture
  • Development Environment
  • Test Environment
  • Production Environment
• Solution Implementation and Initialization

• Identification and Authorization
• Assignment of Role and Responsibility
• Source Verification (trusted information channel)
• Administrative Integrity/Trusted Integrity
• Defense Measure Integrity – security measurements are in concert
• Secure Journaling
• System Recovery
• Quotas and Allocation (e.g. processor, bandwidth, memory, drive, etc.)
• Self-checking environment on start-up – appropriate status of critical resources
• Limited hot-swapping, rollback, resistance to failure for each level of security